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Your tk567 account wallet sits between your local payment method and the lobby — Nagad transfers and Bank Transfer deposits both route directly to it. Start here to understand each step, read your transaction record and confirm your balance before you move anywhere else.
Putting money into your account starts at the deposit counter inside your signed-in account area. We support Nagad and Bank Transfer as the two main funding routes for Bangladesh. Once you open the deposit screen, you will see the fields relevant to whichever method you select — amounts, reference numbers and confirmation steps are all shown there. Do not close the screen before you see the confirmed status message, as that is what links your wallet transaction to your account balance.
Go to your signed-in account page and select the deposit option. The available payment methods — Nagad and Bank Transfer — are listed there for your region.
Select the method you want to use. Each one shows its own set of fields. Enter the amount you intend to transfer before proceeding to the next screen.
Follow the instructions on screen to send the payment from your Nagad account or bank. Save the reference number or receipt your payment app generates.
Return to your account wallet page. When the deposit is processed, your balance updates there. Match it against your Nagad or bank reference to confirm the transaction landed.
When you want to move funds from your account wallet back to your Nagad account or bank, open the withdrawal section inside your signed-in account area. The screen lists the payout methods available to your account. Enter the amount you want to withdraw and double-check that the destination — your Nagad number or bank account details — matches what is registered on your account.
From your signed-in account area, navigate to the withdrawal page. The methods available to your account — Nagad or Bank Transfer — are shown there.
Type the withdrawal amount and verify that your Nagad number or bank account details on file are current. Mismatched details will delay the request.
Confirm the withdrawal request. The screen displays a reference ID. Save it — you will need it if you follow up with account support about the status.
Your account transaction history updates as the withdrawal moves through each stage. Compare the reference ID here against your Nagad or bank record once it arrives.
Your account area may prompt you to complete certain verification fields before a deposit or withdrawal can be processed. The exact fields and documents requested are shown directly in your account — we do not publish a fixed document list here because the prompts vary by account type and the payment method you are using.
Verification fields appear inside your signed-in account. Only complete the fields shown there — do not submit documents through any outside channel.
The name and account details on your tk567 account should match your Nagad registration or bank account. Mismatches may trigger an additional check.
If the account prompts you to upload an image or confirm a detail, save a copy locally. You may need it if account support asks you to verify the submission.
If a verification prompt does not resolve after you follow the on-screen instructions, reach out through the published support route with your account reference number.
We have configured two payment routes for Bangladesh accounts: Nagad mobile wallet transfers and Bank Transfer for direct account-to-account funding. Both routes are accessible from the deposit and withdrawal screens inside your signed-in account area. The fields shown at the time of your transaction are the authoritative source for minimum amounts, destination details and any reference number format required. Check availability against your own account status and local eligibility before initiating a transfer.
Send or receive funds using your Nagad mobile wallet. The account number and transfer instructions appear on the deposit or withdrawal screen inside your account area.
Use your Bangladesh bank account to fund or withdraw from your account wallet. Bank details required for the transfer are shown at the point of transaction inside your account.
After any deposit or withdrawal, you have two sets of records to compare: the reference your payment method generates and the entry that appears in your account transaction history. Keeping both in one place makes it straightforward to confirm a completed transfer or flag a discrepancy to account support. The account history shows a status label — pending, confirmed or failed — next to each entry. A pending label means the transfer has not yet settled on both sides.
Your Nagad app or bank generates a reference ID the moment you send a transfer. Write it down or screenshot it — this is the primary evidence if the deposit is not reflected in your account.
Each transaction in your account history carries a status: pending, confirmed or failed. Check this before raising a support query — a pending entry may simply be in transit between the payment rail and your wallet.
A confirmed deposit changes your wallet balance immediately in the account area. If the status says confirmed but the balance has not changed, reload the account page before contacting support.
Save your Nagad reference number, bank transfer receipt and the account transaction ID together. Support will ask for both sides of the transaction to trace a discrepancy.
Every deposit and withdrawal on your account passes through the same domain you registered on. Before entering any payment detail, confirm the address bar shows tk567 — do not proceed on any other domain that claims to be the same platform. Your account is tied to the identity and payment method you registered with; any change to those details must go through the account area or published support route, never through a third party.
Always confirm the URL is tk567 before you enter account credentials or payment details. Any domain variation is not operated by us. Close it and come directly to the registered address.
The name on your tk567 account must match the name on your Nagad registration or bank account. Mismatches can block a withdrawal and require a verification step to resolve.
Only the Nagad account or bank account registered to your profile can be used as a deposit or withdrawal destination. Transfers to or from a third-party wallet are not permitted.
If you notice an unrecognised transaction or your account access changes unexpectedly, contact support through the route published in your signed-in account area. Do not share your credentials with anyone claiming to be support via an outside channel.
Below are the questions we hear most from Bangladesh account holders about deposits, withdrawals and transaction records. If your question is not covered here, use the support route listed inside your signed-in account area.
Log in, open the deposit section and select Nagad. The screen shows the transfer details and amount fields. Complete the Nagad transfer from your app, then return to your account wallet to confirm the balance has updated. Save the Nagad reference number until you see the confirmed status.
Minimum amounts are shown on the deposit screen at the time of your transaction. We do not publish a fixed figure here because it can vary by account type. Check the amount field inside your account area before initiating a bank transfer.
A pending status means the transfer is still moving between the Nagad rail and your account wallet. Wait until the status updates before contacting support. If it remains pending beyond what the screen indicates, reach out with your Nagad reference number and account transaction ID ready.
Withdrawals must go to the Nagad account or bank account registered on your profile. Sending to a different number is not permitted. If your registered details have changed, update them through the account area or contact support before submitting a withdrawal request.
The exact documents requested depend on your account status and the payment method in use. Follow only the prompts shown in your signed-in account area. Do not send documents through any channel outside the official account page or published support route.
Use the support route published inside your signed-in account area. Have your Nagad reference number or bank transfer receipt alongside the account transaction ID. Both sides of the transaction help support trace the discrepancy without unnecessary delays.