Sports / App
tk567 puts the answers you need in one place — from how to fund your account via Nagad or Bank Transfer to reading your transaction record and reaching support. Every question here covers a real step in your account journey, not generic platform talk.
When you open an account on tk567, your first practical step is moving money from a local payment method into your account wallet. The two verified deposit routes are Nagad and Bank Transfer. For Nagad, you initiate the transfer from your Nagad app, enter the merchant number shown on the deposit screen, and record the reference number the app generates — that reference is what our team checks if a query comes up. For Bank Transfer, you use the account details shown after you select that method in the deposit section; the transfer instruction includes the exact amount and a unique reference code to write in the payment remarks field. Once the funds clear, your wallet balance updates and you can see the confirmed amount on the account overview screen before you enter any lobby. If a deposit does not reflect within the window shown on the deposit page, the transaction record screen and live chat are both accessible from the same account menu. Keeping your Nagad reference or bank transfer receipt on hand makes any follow-up faster.
2
4
EN
3
If an answer here does not fully resolve your question, these are the published routes to reach the tk567 support team. Each channel is accessible from the account menu once you are signed in. Use the channel that matches your question type — live chat for urgent wallet queries, email for document or transaction follow-ups.
Open the chat icon from the account menu or the help page. Live chat is the fastest route for wallet balance questions, a pending Nagad deposit or a Bank Transfer reference check. Have your reference number ready before you start the conversation.
Send your query to the support email address listed on the contact page. Email works well for attaching a Nagad screenshot or a bank transfer receipt when a deposit needs manual verification. Include your account username and reference number in the subject line.
The help page inside your account lists current guidance on deposit steps, wallet verification and account access. Check it first — many common Nagad and Bank Transfer questions are already answered there with the exact steps and field descriptions.
Every answer on this page reflects the actual account flow and payment routes configured on tk567 — not a generic template. We update this FAQ when deposit steps, wallet behaviour or support routes change so you are not following outdated instructions.
Each answer is built around the real Nagad or Bank Transfer path as it exists in the account today. We do not describe steps that are not in the live deposit flow, and we do not omit fields that the deposit screen actually asks for.
We tell you exactly where to find your Nagad reference number and what to enter in a bank transfer remark — because these two details resolve most deposit follow-ups without needing to contact support at all.
The transaction history screen in your account is the source of truth for every deposit and withdrawal. We point you to that screen rather than asking you to rely on memory or estimates when a question about your balance comes up.
We only name support channels that are published and visible on the site. We do not invent response windows or hours. If a channel changes, we update the FAQ rather than leaving you with instructions that no longer work.
Both Nagad and Bank Transfer fund the same account wallet, but the steps and confirmation signals are different. Knowing which one suits your situation helps you pick the right route the first time and reduces the chance of a deposit query.
You complete the Nagad transfer entirely from your mobile app. The merchant number is shown on the tk567 deposit screen; you enter that number in Nagad, confirm the amount, and the app generates a reference number. Save that reference before closing the app.
Bank Transfer uses the account details displayed after you choose that method. You must include the unique reference code provided by tk567 in the payment remarks field. Missing that code is the most common reason a bank deposit needs manual review.
For Nagad, the reference number from your app is your confirmation. For Bank Transfer, your bank's transaction receipt is the record to keep. Both are accepted as evidence when you follow up via live chat or email support.
After either deposit method, open the transaction record in your account to see if the balance has updated. That screen shows the status for every deposit. If it shows pending beyond the window stated on the deposit page, contact support with your reference.
Once your wallet is funded, the account area gives you a clear view of where you stand and what is available. The lobby draws game content from Pragmatic Play, PG Soft, CQ9 and Joker, and the account menu keeps your transaction record, wallet balance and support access in one place.
Every deposit and withdrawal made through your account is logged in the transaction history screen. You can check the status of a Nagad transfer or a Bank Transfer here without contacting support first. The screen shows date, amount and current status for each entry.
Your confirmed wallet balance appears on the account overview screen after each successful deposit. The figure updates once funds clear, so you always know what is available before you open any game or table in the lobby.
The lobby carries titles from Pragmatic Play, PG Soft, CQ9 and Joker. RTP information is displayed only where the individual game or studio exposes it — we do not publish figures that are not sourced directly from the game provider.
The sportsbook section covers cricket markets including BPL and international matches. You can browse available categories from the main navigation once your account wallet has a confirmed balance — no separate wallet or step is needed.
These are the questions we get most often about funding an account, reading a transaction record and reaching support. Each answer reflects the current account flow on tk567 — check the relevant screen in your account alongside each answer for the most accurate field-level detail.
Go to the deposit section in your account and select Nagad. The screen shows a merchant number — open your Nagad app, enter that number, set the amount and confirm. Your Nagad app generates a reference number after the transfer. Save it; it is the key detail if you need to follow up with support.
When you select Bank Transfer in the deposit section, tk567 displays a unique reference code along with the bank account details. You must write this code exactly in the payment remarks or narration field of your bank transfer. Missing or mistyping it is the most common reason a deposit requires manual review.
Open the transaction record in your account first. It shows the current status of every deposit. If the status is still pending beyond the timeframe shown on the deposit page, contact support via live chat or email. Have your Nagad reference number or bank transfer receipt ready to share so the team can locate the transaction quickly.
Your wallet balance is visible on the account overview screen immediately after you sign in. It updates once a deposit clears. If the balance does not reflect a recent deposit you believe has gone through, check the transaction history screen and then reach support with the reference details if needed.
The two verified deposit methods on tk567 are Nagad and Bank Transfer. bKash is a well-known local wallet, but it is not listed as a confirmed deposit route at this time. Check the deposit section in your account for the current methods available — the screen always reflects the live configuration.
Three routes are published: live chat from the account menu for urgent wallet questions, email support for sending receipts or screenshots, and the help page inside your account for self-service answers. For any deposit follow-up, include your account username and your Nagad reference or bank transfer receipt number when you make contact.