Sports / App
These Terms & Conditions set out the rules that apply when you open an account and use tk567. Your access to the platform, including deposit paths via Nagad or Bank Transfer, is subject to these terms and to the laws that apply in your eligible region.
When you create an account on tk567, you accept these Terms & Conditions in full. They govern every action you take on the platform — from funding your wallet via Nagad transfer or Bank Transfer through to placing a wager and requesting a withdrawal. These terms exist to set clear expectations on both sides: what we provide and what you are responsible for. Access to tk567 depends on whether online wagering is lawful in your region. We do not confirm eligibility on your behalf — that responsibility rests with you. If local law in your area restricts or prohibits this type of activity, these terms do not extend a right to access the platform. We may update these Terms & Conditions from time to time. When we do, we publish the revised version on this page. Continuing to use your account after a revision is posted means you accept the updated terms. If any part of a change is not acceptable to you, you should stop using the account and contact our support team. Your Nagad reference numbers and Bank Transfer records remain accessible in your transaction history regardless of any policy update.
Understanding the boundary of this policy helps you know which rules apply to which part of your experience on the platform.
These terms govern how you open, use and close your account. Login credentials, identity verification steps and session security are your responsibility. We will not share access details or act on requests that cannot be verified through the registered account.
Deposits made via Nagad or Bank Transfer, wallet balances and withdrawal requests all fall within these terms. Transaction records are stored in your account history. Disputes about specific transfers must be raised through our published support route with a reference number.
Game content supplied through our platform — including titles from Pragmatic Play, PG Soft, CQ9 and Joker — is covered by these terms in the context of fair use. We do not own the underlying game software; studio terms may also apply where shown inside a game.
Payment processors, mobile wallet operators such as Nagad, and bank networks operate under their own terms. We are not a party to those agreements. If a transfer fails at the processor side, the resolution path runs through that provider, not through tk567 support alone.
These Terms & Conditions are not one-directional. You have clear, practical actions available to you at any point. You can review your full transaction history — every Nagad transfer, Bank Transfer deposit and withdrawal request is logged in your account wallet section. If you see an entry that looks incorrect, you have the right to raise a query before it is finalised where the transaction status still permits it. You can also update your registered account details by following the verification steps shown in your account settings. We do ask that the information you hold with us stays accurate; outdated details can delay withdrawal processing. If you want to understand how a specific term applies to your situation, or if you believe a policy point has been applied incorrectly to your account, you can contact our support team through any of the published routes on this page. We aim to respond clearly and in writing. Closing your account is also an option available to you at any time by contacting support directly.
Your account wallet section logs every deposit and withdrawal, including Nagad reference numbers and Bank Transfer confirmations. Open the transaction history tab to see dated entries for your account.
If your registered name, mobile number or Bank Transfer details have changed, follow the update steps shown in your account settings. Accurate details are required before any withdrawal is processed.
If a term is unclear or you think it has been applied in a way that does not match what is written here, contact support with your account reference. We respond in writing so you have a record of the exchange.
You may close your account at any time. Contact our support team through the live chat or email route. Any confirmed wallet balance at the time of closure is subject to the standard withdrawal process before the account is deactivated.
If you have a question about these Terms & Conditions, or need to raise a concern about your account, use one of the routes below. These are the channels published on the site — we do not operate through unofficial social accounts or third-party agents.
Open the chat widget from any page on the site. Give your account ID and the specific term or transaction you are asking about so we can respond without going back and forth.
Send your query to the support email address shown in your account portal. Include your registered mobile number and any Nagad reference or Bank Transfer receipt number relevant to your question.
The Help section inside your account covers common policy questions with step-by-step answers. Check there first — many account and wallet queries are resolved without needing to contact the team directly.
We keep our Terms & Conditions practices consistent with the published policy on this page. Here is how each area is managed.
Account data — your registered details, transaction records and device session information — is stored in accordance with the data policy linked from your account settings. We do not sell personal data to third parties. You can request a summary of the data we hold by contacting support in writing.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access, contact support immediately through live chat. We can suspend account activity while the matter is reviewed. Do not share your password or one-time codes with anyone.
Transaction records, including Nagad transfer confirmations and Bank Transfer receipts, are retained in your account history. If you need older records for a dispute or personal reference, raise the request through email support with the relevant date range.
We do not accept requests to alter these Terms & Conditions for individual accounts. The terms apply equally to all accounts. If you disagree with any part of the current version, the correct step is to contact support or to stop using the account while the matter is under review.
These are the questions we receive most often about our Terms & Conditions. If your question is not covered here, contact support through any published route.
Your access to tk567 depends on whether online wagering is permitted under the laws that apply in your region. These terms set out the platform rules, but they do not override local law. It is your responsibility to confirm that access is lawful where you are located.
We publish the revised version on this page with no advance notice required. If you continue to use your account after a revision goes live, you are treated as having accepted the update. Check this page periodically to stay current. Contact support if any change raises a concern.
Yes. Open your transaction history, locate the entry in question and note the reference number. Then contact support via live chat or email with that reference. We will review the account record. Note that transfers processed by a third-party network may also require you to contact that provider.
Contact support through live chat or the email route shown in your account portal. Request closure and confirm your registered mobile number. Any remaining wallet balance is processed through the standard withdrawal method before the account is deactivated.
Game content from studios such as Pragmatic Play, PG Soft, CQ9 and Joker may carry their own usage terms, shown inside the game where applicable. Our Terms & Conditions govern your account and wallet. Both sets of terms can apply at the same time where relevant.
Raise it through the email support route with your account reference and a clear description of which term you believe was applied incorrectly. We respond in writing. If the query relates to a specific transaction, include the Nagad reference number or Bank Transfer receipt in your message.