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YOUR DATA MATTERS

tk567 Privacy Policy: How We Handle Your Information

tk567 collects only the account and transaction data we need to keep your wallet running and your session secure. This policy tells you exactly what we collect, why we hold it, and what you can do about it — access depends on your local law and eligible regions.

  • Account data protection
  • Nagad & Bank Transfer records
  • Your right to review and correct
  • Clear contact routes
POLICY FULL SCOPE

What Data We Collect and Why We Keep It

When you open an account, we collect the registration details you provide — name, contact information and the payment method you connect, whether that is Nagad or a direct Bank Transfer. We log each deposit and withdrawal as a transaction record tied to your account wallet, because those records are what let us resolve disputes, process reversals and respond to your support queries accurately. We also collect session data: your device type, browser, IP address and the pages you visit within the site. This helps us keep sessions stable on mobile and flag unusual access attempts. We do not sell this data to third parties, and we do not share it with advertisers. Cookies are used to hold your login state and remember your preferred language. You can clear cookies through your browser settings, but doing so will sign you out. Payment processor partners — those handling your Nagad or Bank Transfer instructions — receive only the transaction-level data needed to complete each transfer; they operate under their own data policies, which you should review separately. We retain account records for as long as your account is active and for a reasonable period afterward in line with applicable record-keeping obligations. Access to and use of this site depends on your local law and the eligible regions we serve.

  • Nagad transaction records

  • Bank Transfer deposit logs

  • Session and device data

  • Cookie state management

  • Account wallet history

POLICY BOUNDARIES DEFINED

Where This Policy Applies and What It Covers

This policy covers data we collect and process directly through the tk567 site and account system. It does not extend to external services you reach by leaving our pages. Understanding the boundary between what falls inside and outside this policy helps you know where to direct questions and requests.

  • Account Access

    All data collected during account registration, login and session activity on tk567 falls inside this policy. That includes your profile details, device identifiers and any changes you make to account settings while signed in.

  • Transaction Records

    Deposit and withdrawal records linked to your wallet — including Nagad transfers and Bank Transfer entries — are covered here. We hold these for account integrity and dispute resolution, not for marketing purposes.

  • Site Content Interaction

    Pages you browse, game lobbies you open and any form data you submit on our site are within scope. We use this to maintain session performance and to understand which parts of the site are working well.

  • Third-Party Services

    Payment processors, game studios and any external links sit outside this policy. Their data practices are governed by their own terms. We are not responsible for how those parties handle data once a transaction or click leaves our system.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options when it comes to your own data. The most straightforward is reviewing what we hold: your account area shows your registered profile details and your transaction history, so you can check the record we have on file at any time. If something is incorrect — a name spelling, a contact detail — you can update it directly in the account settings page or raise it with our support team. If you want to understand why a specific data item was collected, or how long it will be kept, contact us through the support routes listed on the site. We will respond with a clear explanation rather than a form letter. Where local law gives you a right to request deletion of personal data, you can submit that request through the same contact route; we will assess it against our record-keeping obligations and tell you what we can and cannot remove. Your eligibility for any of these actions depends on your local law and the eligible regions we serve.

  • Review Your Records

    Open the account area to see your profile data and full transaction history, including Nagad and Bank Transfer entries logged against your wallet.

  • Correct Account Details

    Update your registered contact information directly in account settings. For fields you cannot edit yourself, raise a correction request with support.

  • Ask About Retention

    Contact us to find out why a specific data item is held and how long we keep it. We will give you a plain answer tied to your actual account record.

  • Request Data Support

    Where local law allows, submit a deletion or access request through our published support routes. We will confirm what we can action and explain any limits.

REACH US DIRECTLY

How to Contact Us About This Policy

If you have a question about how your data is handled, or you want to exercise any of the rights described in this policy, use the contact routes published on the tk567 site. We keep these routes available so you can get a real response rather than an automated reply. Make sure you include your registered account details so we can locate your record quickly.

  • Live Chat

    Open the chat window from any page on the site. Describe your privacy question and include your account username so the team can pull your record directly.

  • Email Support

    Send your data or policy query to the support email address listed in the site's contact section. Include your account ID and the specific data point or request you are raising.

  • Account Help Page

    The account help section covers common data questions including how to download your transaction history and how to update your registered details without contacting support.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply access controls so that only the account systems and support staff who need your data for a specific task can reach it. Your password is not stored in plain text, and session tokens expire after a period of inactivity to reduce risk on shared devices. We review these controls regularly.

  • Data Retention

    We keep your account and transaction records for as long as your account is active and for a defined period after closure, in line with applicable record-keeping requirements. We do not hold data longer than necessary.

  • Cookie Use

    Cookies on the tk567 site manage your login state and language preference. They are not used for cross-site advertising. You can delete them in your browser settings, though this will end your current session.

  • Access Security

    Session tokens are tied to your device and expire on inactivity. If we detect a login from an unfamiliar location or device, the account area will prompt you to verify before proceeding.

  • Policy Updates

    When this policy changes in a way that affects how your data is used, we will post a notice in the account area. Continued use of the site after that notice means you have seen the update.

POLICY QUESTIONS ANSWERED

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most often about how tk567 handles account and payment data. If your question is not covered here, use the support routes listed above to get a direct answer.

Does tk567 share my Nagad or Bank Transfer details with other companies?

We pass only the transaction-level data needed to complete your Nagad transfer or Bank Transfer deposit to the payment processor involved. We do not share your full account profile or payment details with advertisers or unrelated third parties. Each processor operates under its own data policy.

How long does tk567 keep my account data after I close my account?

We retain your account record and transaction history for a defined period after closure to meet record-keeping obligations. We do not hold data beyond what is necessary for those purposes. Contact support to ask about the specific retention period that applies to your account.

Can I download or view my full transaction history?

Yes. Open the account area while signed in and go to your transaction history section. All deposit and withdrawal records, including Nagad and Bank Transfer entries, are listed there. If you need a formal record, contact support and we can advise on what format is available.

What cookies does the site use and can I turn them off?

Cookies on this site handle your login session and language preference. They are not advertising trackers. You can clear or block cookies through your browser settings at any time, but doing so will sign you out and may affect how the site loads on your next visit.

How do I request a correction to my registered account details?

Go to account settings to edit contact details you can update yourself. For fields locked by the system — such as your registered name — raise a correction request with our support team via live chat or email. Include your account ID so we can locate the record quickly.

Does this privacy policy apply to game studios like Pragmatic Play or PG Soft?

No. Pragmatic Play, PG Soft, CQ9 and Joker supply game content to the lobby; they are not part of this policy. Their own data practices apply to any interactions their game software handles. This policy covers only the data we collect and process through your tk567 account.